Refund and exchange policy

Last updated: 24-01-2024

We have a 07-day return/replacement policy, which means you have 07-days after receiving your item to request a return/replacement.

Unfortunately, we cannot accept returns on sale items or gift cards.

To be eligible for a return/replacement, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return/replacement, you can contact us at contact@asaaa.in or send whatsapp message to this number +9181256 78149. Please note that returns will only accept when these following conditions are matched.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. submit your problem along with order ID on contact@asaaa.in or send whatsapp message to this number +9181256 78149.

Exchange/replacement

if u received wrong item or incorrect size then u have a option to exchange same product. to submit replacement request please contact contact@asaaa.in or send whatsapp message to this number +9181256 78149.

Refunds

received damaged item or we have not replacement item that u raised a request for then we will proceed refund. to submit refund request please contact contact@asaaa.in or send whatsapp message to this number +9181256 78149.